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Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages. We also collect personally identifiable information (including name, email, mobile number, communications, payment details this includes payment information).

When you conduct a transaction on our website, as part of the process we collect personal information you give us such as your name, email address and contact details. your personal information is used to contact you regarding your booking of the pet field.

We collect personal information to enable our service to operate and to provide our clients with customer assistance. To be able to contact our site visitors and users with general or personalised service, related notices and promotional messages. Also to create aggregated statistical data this is to monitor our services and improve our respective services. To also comply with any applicable laws and regulations. We store information for approximately 5 years.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through's data storage, databases and the general applications. They store your data on secure services behind a firewall.

All direct payment gateways offered by and used by Grandma farms Pet Services adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands like VISA, American Express and Discovery. PCI-DSS requirements help ensure the secure handling of credit card information by our service and service provider. Payment completed via Paypal is regulated via your own Paypal account and the information we receive is used for our account purposes only.

We may contact you to notify you regarding your booking or send you updates about our service. For these purposes we may contact you via email, text message, telephone or any other method you have provided us with for contact purposes.

If you don't want us to process your data anymore, please contact us at

We reserve the right to modify this privacy policy at anytime, so please review it frequently, changes and clarifications will take effect immediately upon their posting on our website. 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at

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